Self-service

Frees up back-office with intelligent look-ups with vetted data and conditionally structured.

Automation

Finance functions to manage initial and continuous payments and refunds.

Productivity

Intuitive back-office optimises workflows, queuing and processing.

Transparency

Business intelligence and management information layer for all aspects of reporting.

Processing

Automated case management for efficient processing to final outcomes.

Satisfaction

The public interact and transact for wide-ranging services in an intuitive way.

Ready to give us a try or want to find out more?

Some of our customers    

Liberator has functionality
like no other provider.’

Westminter City Council
Q

CASE STUDY

 

Westminster City Council chose Liberator because of its rich functionality, both for the users and the back-office staff.

The simplicity of the system encourages self-service and users create individual accounts for automated reminders and follow-ups.

Two-way functionality means that case workers have immediate access to individual accounts and because Liberator is web-based and mobile responsive, council workers can take it with them into the street.

The council uses Liberator for wide-ranging services, from parking suspensions to site licensing to permits for market trading and road closures. Almost anything in fact that requires a permit or a licence is covered by the comprehensive modules available in Liberator with easy integration and interoperability.

Liberator has functionality
like no other provider.’

Westminter City Council

Read the case study

Westminster City Council chose Liberator because of its rich functionality, both for the users and the back-office staff.

The simplicity of the system encourages self-service and users create individual accounts for automated reminders and follow-ups.

Two-way functionality means that case workers have immediate access to individual accounts and because Liberator is web-based and mobile responsive, council workers can take it with them into the street.

The council uses Liberator for wide-ranging services, from parking suspensions to site licensing to permits for market trading and road closures. Almost anything in fact that requires a permit or a licence is covered by the comprehensive modules available in Liberator with easy integration and interoperability.

Permits and licences
Liberator does it all

Online applications are easy with flows to ensure the correct licence is applied for. Applicants can upload images and documents, and these can also be run against third-party databases for verifying eligibility and identity.

Permits and licences
Liberator does it all

Online applications are easy with flows to ensure the correct licence is applied for. Applicants can upload images and documents, and these can also be run against third-party databases for verifying eligibility and identity.

Environment

Along with in-person fines for offenders the system allows for multi-stage approaches where individuals or businesses may receive a series of warnings prior to prosecution.

All stages are triggered automatically and once the relevant details have been entered, case preparations - up to and including court papers - are compiled without further manual intervention.

Markets

Liberator Markets is a self-service pitch-booking and management tool to help councils efficiently run their own markets and regulate those of third parties.

A combination of self-service application and approvals, automated online payments, inspections and renewals dramatically reduce the administrative burden on back-office staff.

Parking permits and suspensions

Comprehensive workflow for the issuance of tickets, payment of fines and automated processes for appeals or subsequent prosecution.

Cycle hangers

Cyclists can register an account, view maps of locations, get electronic keys, access an intuitive waiting list, receive alerts and report problems.

Pavements

Full workflow for self-service requests by shop owners to use pavements for tables and signboards.

Public spaces

Public Space Protection Orders cover a wide range of offences from dog control to street drinking, gambling and nuisance from vehicles. The system handles the issuance, follow-up and payments of fines for almost any type of infringement.

Highways and street works

Covering all applications and permits for street works and includes dealing with skips, scaffolding and hoardings.

Citizen engagement

Allowing the public to report problems using interactive maps and track progress around their reported issue, reducing frustration and increasing civic pride.

These are just a few of the many services that can be developed, launched and managed with Liberator. Others include virtual visitor vouchers for parking in restricted areas, enforcement of clear air zones, Blue Badges and many more.

Helping the vision for a greener London.’
London Boroughs of
Hackney and Lambeth
Read the case study

Post pandemic, Hackney and Lambeth set up initiatives to encourage people to walk and cycle more and shop locally. The objective, to reduce traffic noise and pollution for a greener environment.
Liberator software helps them regulate, monitor and enforce the 25 low-traffic neighbourhoods (LTNs) they have set up.
In Hackney, over 70% of eligible roads are covered by a low traffic zone, 50% of the total area of Hackney and larger than any other London borough.
Liberator’s Permissions module allows buses, cyclists and waste and emergency vehicles to pass freely and is integrated both with Liberator’s Parking Permits module and the DVLA identification service. The upshot, fair enforcement and an improved environment.

Helping the vision for a greener London.’

London Boroughs of Hackney and Lambeth
Q

CASE STUDY

 

Post pandemic, Hackney and Lambeth set up initiatives to encourage people to walk and cycle more and shop locally. The objective, to reduce traffic noise and pollution for a greener environment.

Liberator software helps them regulate, monitor and enforce the 25 low-traffic neighbourhoods (LTNs) they have set up.

In Hackney, over 70% of eligible roads are covered by a low traffic zone, 50% of the total area of Hackney and larger than any other London borough.
Liberator’s Permissions module allows buses, cyclists and waste and emergency vehicles to pass freely and is integrated both with Liberator’s Parking Permits module and the DVLA identification service. The upshot, fair enforcement and an improved environment.