Polaris Supplier Code of Conduct

1. Introduction
The Polaris Software group is committed to continuously improve its performance in respect of environmental, social and governance matters. We are committed to ethical business practices and expect our suppliers and partners to uphold the same principles.

This Supplier Code of Conduct outlines the standards and expectations for all suppliers, contractors and partners doing business with us.

We expect our employees to treat suppliers with fairness and respect and to work jointly to build a relationship based on openness and trust.

2. Compliance with laws and regulations
Suppliers must comply with all applicable local, national, and international laws and regulations, including but not limited to human rights and employment laws, environmental regulations, and anti-corruption laws.

3. Employee Practices

  • Fair Treatment: Suppliers must treat all employees with respect and dignity. Discrimination, harassment, and abuse will not be tolerated. We expect our suppliers to speak out if our employees are not upholding this Code of Conduct.
  • Wages and Benefits: Suppliers must provide fair wages and benefits that meet or exceed legal requirements.
  • Working Hours: Suppliers must comply with applicable laws regarding working hours and overtime.
  • Child Labour: The use of child labour is strictly prohibited. Suppliers must adhere to the minimum age requirements as defined by local laws.

4. Health and Safety
Suppliers must provide a safe and healthy working environment for their employees. This includes taking proactive measures to prevent workplace accidents and injuries.

5. Environmental Responsibility
Suppliers must comply with all applicable environmental laws and regulations. They should strive to minimise their environmental impact through sustainable practices, such as reducing waste, conserving energy, and using environmentally friendly materials. 

6. Ethical Business Practices
As a provider of services to Police Forces and Local Authorities spending public money we are expected to demonstrate the highest standards of business ethics.

  • Counter Fraud and Corruption: we have zero tolerance of any form of corruption, bribery, or unethical business practices, and expect suppliers to be vigilant and proactive in looking for fraud.
  • Conflict of Interest: we expect suppliers to mitigate against any real or perceived conflicts of interest that could compromise their ability to act in the best interests of the Polaris Software group.

7. Cyber Security and Data Protection
Cyber security and data protection are critical risks for Polaris Software Group and we have robust plans and procedures in place to manage incidents. It is essential that our suppliers and partners ensure the integrity and security of their systems and procedures to safeguard confidential and sensitive information that we have shared with you. 

8. Non-compliance
We expect our suppliers to have appropriate arrangements in place for raising concerns.

Any instances of non-compliance should be reported to governance@polarissoftware.com immediately.

9. Acknowledgment
By doing business with Polaris Software group and its subsidiaries, suppliers acknowledge and agree to comply with this Supplier Code of Conduct.

For the avoidance of doubt, this Supplier Code of Conduct does not take precedence where the courts or other regulatory institutions have jurisdiction.

Version 1.1 July 2026